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PRISM Call Coach
agentactive

PRISM Call Coach

Real-time AI sales coaching for live calls using Whisper transcription and Claude.

PRISM Call Coach provides real-time AI coaching during live sales calls. It listens, transcribes, and offers coaching suggestions as the conversation happens.

How It Works

The system captures audio in real-time via BlackHole (a macOS virtual audio driver), routes it through OpenAI's Whisper for live transcription, and feeds the transcript to Claude for analysis and coaching prompts.

During a call, the coach monitors the conversation and provides:

  • Suggested talking points based on what the prospect is saying
  • Objection handling recommendations in real-time
  • Pricing and positioning reminders relevant to the conversation
  • Post-call summary with key moments, commitments, and follow-up actions

Technical Stack

  • Audio Capture - BlackHole virtual audio driver on macOS
  • Transcription - OpenAI Whisper for real-time speech-to-text
  • Coaching Engine - Claude for contextual analysis and suggestion generation
  • Integration - Feeds into the broader PRISM agent system for transcript storage and follow-up tracking

Use Case

Built for sales conversations where having a knowledgeable assistant in your ear makes the difference between a good call and a closed deal. The coach doesn't replace preparation - it augments it with real-time intelligence.